These companies are among the worst for customer service as ranked by 10,000 consumers recently surveyed by customer service and research firm the Temkin Group. Those surveyed were asked to rate their satisfaction level on a scale of 1 (very dissatisfied) to 7 (completely very satisfied). Culling those rankings, the Temkin Group gave each company a "net satisfaction" score listed as a percentage.
The search for missing University of Virginia student Hannah Graham now includes the use of an aerial drone -- the first time, according to authorities, one has been used in the search for a missing person in the state.
Secret Service Director Julia Pierson, who has faced intense scrutiny over the Sept. 19 White House security breach, has resigned, according to the U.S. Department of Homeland Security. Here's what you should know about the highly secretive agency.