Published On: Aug 19 2012 07:04:18 PM CDTUpdated On: Aug 01 2014 10:10:18 AM CDT
The Consumer Federation of America released its annual list of the top 10 consumer complaints in 2013.
The CFA list is the result of survey responses from 40 state and local consumer protection agencies in 20 states.
Check out which complaints topped the list in 2013.
Consumers complained about a range of scams, including fake checks, bogus sweepstakes and lotteries and grant offers.
9. (tie) Internet Sales
Shoppers griped of deceptive practices from online retailers as well as failed deliveries.
Some online shoppers fell prey to free trial offers that resulted in high charges, while others were duped by fraudulent magazine sales.
9. (tie) Home Solicitations
Problems with home solicitations moved up the list in 2012. Consumers griped about misrepresentations from door-to-door salespeople, telemarketers and mail solicitations, as well as violations of the "do not call" registry.
When complaining about their landlords, renters reported unhealthy or unsafe housing conditions, deposit and rent disputes, illegal eviction tactics and a failure to make repairs.
Consumers singled out service and billing disputes with a variety of providers, including phone, cable, satellite, Internet, electric and gas companies.
Consumers said they had fallen prey to misrepresentations and subpar and unlicensed work from a variety of service providers, like moving and transportation companies.
4. Retail Sales
Shoppers listed a range of complaints, including false or deceptive advertising, defective merchandise and problems with rebates, coupons and gift cards.
Borrowers complained of billing and fee disputes, mortgage-related fraud, predatory lending, illegal or abusive debt-collection tactics and questionable credit repair services.
2. Home Improvement/Construction
Home owners griped of shoddy work, as well as failure to start or finish the work altogether.
Issues with auto sales once again topped the list. Car shoppers reported misleading advertising for new and used cars, faulty repairs, leasing and towing disputes and getting suckered into buying lemons.
For more information about the top 10 consumer complaints, click here.
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