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Hotels and Restaurants Help Economic Recovery

By John Palminteri, KEYT - KCOY - KKFX Senior Reporter, johnp1250@aol.com
Published On: Jan 22 2014 10:15:43 PM CST
Updated On: Jan 22 2014 10:20:07 PM CST

Many hotels and restaurants locally have helped with the on going economic recovery.

SANTA BARBARA, Calif. -

Economic comeback helped by upbeat report on restaurant and hotel businesses.

At a Bacara Resort luncheon, The Greater Santa Barbara Lodging and Restaurant Association heard positive numbers about the hotel bed tax increases in recent months, along with strong reviews on Santa Barbara from tourists.  That all equals a strong sector of the local economy as city and county governments dig out of the recession.

The increase in business also spikes sales and hotel bed taxes.  "We're talking millions and millions and millions of dollars. It really is what makes things work here in Santa Barbara," said Warren Butler, President of the Lodging and Restaurant Assn.

Front line employees were also given credit for welcoming guests and giving them a good experience.

"We make sure they have a wonderful experience and they want to come back , tell their friends about us and leave happy," said Ramada Ltd.  (Goleta) Manager Tom Patton.

Being a destination on the American Riviera, a location known world wide sets a high bar for visitor services. "The goal is to match that beauty and really deliver  great service, great food, and a great experience," said Butler.

"At the end of the day it all comes down to your front line employees, whether it is at the restaurants or the hotels. You can volunteer the information (to guests), and you can get them dialed in exactly," said Patton about his crews approach to those visiting the area and looking for recommendations.

The increase in business also spikes sales and hotel bed taxes.  "We're talking millions and millions and millions of dollars. It really is what makes things work here in Santa Barbara," said Warren Butler, President of the Lodging and Restaurant Assn.

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