Embry-Riddle Aeronautical University and Wichita State University used Department of Transportation data to rank the top major U.S. airlines in 2013. The study examined on-time arrivals, mishandled baggage, bumpings due to overbooking and consumer complaints. Here's how the airlines rank.
15. American Eagle -- On-time arrival percentage: 72.1 percent
Involuntary denied boardings per 10,000 passengers: 1.14
Matthew Todd Miller, a 24-year-old from California, has been convicted of "acts hostile" to North Korea and sentenced to six years of hard labor. Learn more about the three Americans currently being detained in North Korea.